Services available during the COVID-19 pandemic

De'ils On Wheels is currently offering the following services:

  • Bike repairs and servicing - we are offering bike repairs and servicing by appointment only. 
  • Bike donations - we are accepting donations of bikes. Please contact us to arrange a drop off time
  • Bike sales - these are by appointment only - please contact us on Facebook Messenger if interested
  • Sale of parts and accessories - we have key essentials available for sale such as helmets, locks and lights

Important Information

Please note the following:

  • the workshop is NOT open to the public. You will be able to drop off and pick up your bike by the small car park at the rear of the workshop on Danes Drive
  • we have implemented a system that minimises the amount of contact between our staff and customers and also reduces physical paperwork and cash handling
  • we aim to service your bike as quickly and efficiently as possible - this will NOT be done the same day
  • please DO NOT book an appointment or come to the workshop if you are feeling unwell, showing symptoms or COVID19 or self-isolating
  • priority will be given to people who are currently using their bike to commute. If your bike requires extensive repairs please contact us to discuss before booking

How to book

> Booking times

  • Each week there will be a limited number of bookings available. Currently these are on a Wednesday at 10:30am, 10:40am, 10:50am, 11:00am, 11:10am, 11:20am. These may vary week to week.
  • You need to book in advance and your slot is NOT confirmed until you receive a confirmation email
  • You can book UP TO TWO bikes per slot
  • Your bike will NOT be repaired while you wait
  • We will NOT accept drop ins
  • Bookings will be available one week in advance and will usually go live on a Thursday or Friday

> Bookings

  • Please complete the online booking form providing all the information requested
  • You will need to create an account on the Glasgow Eco Trust website
  • You can book UP TO TWO bikes per slot
  • You will receive an automated booking confirmation from [email protected] - please check your junk folder for this email - your booking is NOT confirmed until you have received this email
  • We will contact you the day before your booking to re-confirm
  • You will also receive an event ticket receipt email which will state the ticket has cost £0. This is not the cost of your repair. This will be confirmed once the bike has been dropped off and assessed.

> Drop off and pick up location and process

  • All bikes are to be dropped off in the small car park at the rear of the De'ils On Wheels workshop, 40 Kingsway Court, Scotstoun, G14 9SU 
  • When you arrive you will be asked to drop the bike at a specific location and then step away to allow our mechanic to pick up the bike
  • Please DO NOT enter the De'ils On Wheels community bike workshop
  • Before you drop your bike off please can you wipe the bike down and clean the saddle, handlebars, brake and gear levers
  • Your repair will NOT be completed while you wait
  • We will NOT proceed with the repair without your approval
  • Once the repair has been completed we will contact you for payment and to arrange a pick up time

> Payment

  • Once your repair is completed we will contact to let you know. You will be able to pay by debit or card card or cash at the workshop
  • If payment method is an issue please contact us to discuss - [email protected]

Donations of unwanted bikes

COVID-19 procedures

  • We will be complying with physical distancing and health and safety requirements
  • We would appreciate your patience and cooperation with these new ways of working

    If you are showing any signs of coronavirus symptoms please DO NOT book an appointment or come to the workshop. Please stay at home and follow the latest guidance from the Scottish Government.

    The most common symptoms are new:

    • continuous cough
    • fever/high temperature (37.8C or greater)
    • loss of, or change in, sense of smell or taste (anosmia)

    A new continuous cough is where you:

    • have a new cough that’s lasted for an hour
    • have had 3 or more episodes of coughing in 24 hours
    • are coughing more than usual

    Please stay at home and follow the latest guidance from the Scottish Government.

    Thank you for cooperating with our new way of working.

    If the link below isn't working or showing then this means we are fully booked and not taking repairs at the moment. Bookings will go live again soon. Please check back later!

    Photo by Markus Spiske on Unsplash